Strengthening the Mission and Scaling Impact
These metrics not only validate product fit but reflect the company’s growing influence in helping businesses operate without borders. With a team of 1,500 employees globally, the organization ensures every transaction—across more than 100 currencies—is secure, fast, and frictionless. This commitment is vital in a world where businesses increasingly rely on seamless cross-border operations.
The founding vision stemmed from the real frustrations experienced by small business owners managing international payments. That perspective continues to shape the leadership style, with a focus on staying connected to customers, markets, and the broader financial ecosystem. Travel remains an essential part of leadership, providing insights that drive practical, user-centered innovation.
Asia-Pacific: A Region of Digital Opportunity
In China, optimism remains strong despite geopolitical uncertainties. The country’s dominance in e-commerce makes it a strategic market, and being one of just two foreign entities with an online payments license there offers a competitive edge. The focus remains on enabling Chinese companies to extend their reach to global customers.
Markets such as Japan, South Korea, and Taiwan are at the cusp of financial modernization. Japan, in particular, represents untapped potential, as the financial sector has seen limited innovation in recent years. The company is well positioned to empower both SMEs and large corporations in Japan to adopt digital tools that connect them more seamlessly with the global economy.
Singapore continues to serve as a vital hub for innovation and talent. Since officially becoming the global headquarters in 2023, the city has driven remarkable growth—revenue has surged by 690 percent year-over-year. With a growing team of over 200 professionals, the company sees Singapore not only as a strategic operational base but as a testing ground for expansion initiatives.
Partnership with McLaren: Fueling Innovation On and Off the Track
In early 2024, the organization announced a multi-year partnership with the McLaren Formula 1 team. This collaboration aligns with global aspirations, providing an opportunity to demonstrate capabilities in high-speed, precision-focused financial operations. As an official partner, the company supports McLaren’s treasury management and global payouts infrastructure. The first on-site experience as sponsor took place in March during the Melbourne Grand Prix, reinforcing the brand’s growing visibility on the world stage.
Europe and the UK: Building Momentum in Fintech
Since June, leadership has been focused on Europe, engaging with the fintech community and regulators. Participation in events like London Fintech Week reflects the company’s commitment to innovation and collaboration. The UK continues to be a fertile ground for fintech, especially in account-to-account payments. This consumer behavior shift is beginning to influence B2B expectations, with a clear demand for real-time, cross-border transactions that improve liquidity and capital access.
Americas: Embedded Finance and Enterprise Growth
As the next leg of the journey heads toward the U.S., there is growing excitement around enterprise-level adoption of embedded finance solutions. The American market continues to be a major contributor to global success, with regional revenue climbing over 300 percent year-over-year. The Americas region is central to the broader growth strategy, driven by demand from high-growth enterprises seeking efficient, integrated financial solutions.
Strategic Pillars for 2024
At the start of the year, the organization outlined three strategic priorities: Infrastructure, SaaS, and People and Operations. These pillars underpin the mission to build a financial ecosystem that supports globally connected businesses. In the next installment, we will explore in detail the progress made on Infrastructure 2.0, and how the company is transforming the speed and reliability of cross-border money movement.
Building the Foundation for Global Money Movement
The financial infrastructure developed over the past nine years plays a central role in the company’s ability to support modern global businesses. With more than 60 regulatory licenses secured across key markets, the organization has created a strong compliance backbone that facilitates seamless and secure cross-border money transfers.
This framework ensures that customers experience fewer delays, fewer costs, and greater certainty when operating internationally. Regulatory compliance remains a cornerstone of this infrastructure, allowing the platform to scale in a responsible and sustainable way while remaining aligned with local laws and industry standards.
Acquisition and Expansion Plans
The company is on track to finalize the acquisition of MexPago, a leading digital payments firm in Mexico. This strategic move will strengthen its presence in Latin America, offering access to a growing market and setting the stage for wider regional expansion. Plans are also well underway to scale operations in Brazil, the UAE, Saudi Arabia, France, and Japan—regions where demand for modern financial services continues to grow rapidly.
Each of these markets presents distinct opportunities and challenges, particularly in navigating local regulations and economic conditions. By leveraging its existing infrastructure and adapting to regional needs, the organization aims to provide a uniform yet flexible payment solution across borders.
Aligning with Global Economic Trends
A significant development shaping the business strategy is the emergence of reglobalisation. As global supply chains shift in response to geopolitical pressures and labor market changes, the need for agile financial services becomes more apparent. Businesses require faster, more predictable payment systems to navigate this evolving landscape.
The company has responded by closely monitoring these changes and tailoring its roadmap to meet emerging needs. This includes understanding where businesses are relocating operations, how sourcing strategies are changing, and how payment networks can adapt to support them.
Speed as a Strategic Differentiator
One of the key indicators of infrastructure performance is payout speed. By the end of Q2 2024, the company had achieved:
- 90 percent of global payouts completed on the same day
- 64 percent of payouts settled instantly
This progress reflects continuous investment in technological upgrades and real-time settlement capabilities. The company’s goal is to increase these figures to 95 percent same-day and 75 percent instant payouts by the end of the year. These advancements will offer businesses greater liquidity and improved operational efficiency.
Strengthening Regulatory Engagements
As the company scales into new territories, forming strong relationships with regulators remains essential. This was evident during recent participation in the Dubai Fintech Festival, where leadership engaged in productive discussions with regulatory bodies. These conversations are critical in ensuring the platform is designed to meet the highest standards of financial integrity, consumer protection, and compliance.
In regions like the UAE and Saudi Arabia, where digital transformation is accelerating, engaging early with regulators positions the company to lead in shaping the future of cross-border commerce.
Platform Reliability and Performance
Maintaining high system reliability is a top priority. Investments in global data infrastructure and transaction processing speed have reduced friction points across the customer experience. Businesses operating in different time zones and across multiple markets need assurances that their financial operations will remain stable regardless of location.
Enhancements to backend systems are aimed at minimizing downtime, improving transaction visibility, and providing real-time tracking of international money movement. This level of transparency is particularly valuable for financial teams that rely on precise, timely data to manage global operations.
Supporting Diverse Use Cases
The infrastructure is designed to support a broad range of use cases—from SME payroll processing to large enterprise supplier payments. As international operations become more complex, the need for an infrastructure that accommodates multiple currencies, jurisdictions, and payment types is increasingly important.
The company continues to invest in building capabilities that allow customers to choose how, when, and in what currency they pay or receive funds. Flexibility in settlement options enhances competitiveness for businesses in both developed and emerging markets.
Preparing for New Licensing Milestones
Licensing remains a critical part of expanding product availability. Ongoing conversations with regulators are aimed at extending access to core products in more jurisdictions. New licenses enable the launch of localized offerings that align with national regulations while maintaining a unified global experience for multinational users.
This licensing roadmap ensures that the company’s infrastructure remains agile and responsive to future market demands. Expansion into markets with complex compliance environments will be achieved through close cooperation with regional stakeholders.
The infrastructure roadmap is built around the principles of speed, trust, flexibility, and reliability. These pillars are key to helping modern businesses scale globally with confidence. As the company pushes forward, continued investment in this foundational layer will ensure that it remains at the forefront of financial innovation.
Company is complementing its infrastructure with intelligent software solutions. We’ll examine how SaaS products are being developed, tested, and scaled to empower finance teams with better tools for managing money, gaining insights, and automating workflows.
Enhancing the Financial Operating System
As infrastructure scales to support global money movement, the next evolution focuses on intelligent software systems that help businesses manage finance more effectively. SaaS products are becoming central to the customer experience, offering tools for automation, data insights, and improved decision-making. This includes the development of modular tools for treasury, spend management, billing, and revenue optimization.
The goal is to deliver a financial operating system that integrates easily into daily workflows, enabling companies to control funds across currencies, markets, and banking systems—all from a single platform. These tools are increasingly powered by artificial intelligence and real-time data.
Leveraging AI for Smarter Finance
One of the standout achievements is the deployment of an AI-powered Know Your Customer (KYC) solution. This technology has significantly improved the onboarding process by reducing false positives and increasing the number of customers who complete verification without human assistance.
Building on this, the company is using generative AI to transform support services and internal decision-making. AI copilots are being developed to guide both customers and employees through complex queries, deliver faster support responses, and unlock new efficiencies through data-driven automation.
In finance teams, these advancements mean fewer manual tasks, more accurate forecasts, and faster financial closes. By enabling better insights and removing operational friction, these solutions redefine what’s possible for modern CFOs.
Product Development and Market Testing
Australia remains a key market for testing and refining new SaaS products. Two notable innovations include Spend and Yield. Spend allows businesses to manage corporate expenses and issue employee cards, while Yield provides investment options for surplus cash balances.
Since its launch, Yield has gathered over US$100 million in assets under management. This early success led to the launch of Yield Retail, which offers a lower entry threshold for individual investors. Within weeks of launch, more than 200 retail clients signed on, and the average deposit size reached five times the minimum requirement.
These early adoption signals are shaping global expansion plans. Additional markets are being prepared to receive Yield based on the positive outcomes observed in the initial rollout.
Pricing Model Innovation
To support better adoption of its growing SaaS suite, the company is piloting a three-tier pricing model. This structure simplifies customer choices and encourages product bundling. Instead of purchasing solutions individually, businesses can select from tiers that match their needs, unlocking broader value across multiple tools.
This approach aligns with the broader strategy of delivering a comprehensive, integrated solution that meets businesses where they are—whether they’re scaling, managing complex operations, or optimizing cash flow.
Decentralized Product Development
To accelerate innovation and avoid bottlenecks, the product team has been reorganized into three specialized units: Spend, Billing, and Yield. Each unit operates like a startup within the larger organization, with its own leadership, resources, and accountability structure.
This restructuring allows each unit to move quickly, test ideas faster, and remain focused on customer needs. It also encourages cross-functional collaboration among product managers, engineers, designers, and marketers.
By decentralizing product ownership, the company ensures that speed and adaptability remain intact even as the organization grows in size and complexity.
Expanding Global Talent Footprint
In parallel with product innovation, the company is scaling its global team. In 2024 alone, it opened new offices in San Francisco, Austin, and New York, while adding talent in Toronto, São Paulo, France, the UAE, the Netherlands, and Israel.
The new U.S. headquarters in San Francisco marks a significant milestone in North American growth. These offices not only expand operational capacity but create new hubs for regional leadership and customer engagement.
Hiring for the Future
By year-end, the company expects to have added 400 new employees. Recruitment efforts emphasize attracting mission-aligned individuals who bring technical excellence, customer obsession, and a global mindset.
A new careers site highlights the organizational culture and core operating principles. It provides prospective candidates with a view into life at the company, current job openings, and the values that drive its growth journey.
Culture and Collaboration
Building a high-performing culture remains a top priority. Teams are encouraged to take ownership, move fast, and continuously improve. Managers are trained to be coaches, helping individuals grow their skills and deliver impact across diverse projects.
Despite operating across dozens of countries, the organization prioritizes cohesion through regular communication, clear strategic goals, and cross-border collaboration tools. Employees are empowered to experiment, challenge assumptions, and contribute to shaping future offerings.
Role of Ecosystem Leadership
As the platform expands its capabilities, it also plays a growing role as an ecosystem connector. The goal is to offer not just software but partnership—linking banks, payment providers, regulators, and technology vendors into a unified experience for end users.
By taking a behind-the-scenes approach, the brand becomes synonymous with speed, security, and reliability. It supports other organizations in thriving globally, whether through embedded finance, smart treasury tools, or operational insights.
The path forward is one of continuous learning, product evolution, and deeper global integration. The next step is to deepen partnerships and strengthen the company’s position as a trusted ally in the transformation of global financial operations.
Monitoring Global Risk and Economic Shifts
As the organization scales across continents, it must contend with growing complexities in global risk management. Geopolitical instability, inflationary pressures, and changing regulatory landscapes create uncertainty that impacts how businesses move money and plan for the future. Strategic planning now includes sophisticated scenario modeling to anticipate disruptions and build contingency into every product and market expansion plan.
Understanding these economic dynamics allows the company to proactively adjust services for customers. This includes dynamic FX management, more robust fraud detection tools, and the ability to hedge against sudden shifts in monetary policy or trade agreements. The strategy is to remain resilient while enabling customers to be flexible.
Sustainability and Financial Technology
Environmental, social, and governance (ESG) considerations are playing a growing role in technology investment and customer expectations. Financial technology platforms are uniquely positioned to lead sustainability transformation by providing greater transparency into carbon emissions, offering ESG-aligned investment tools, and supporting green finance initiatives.
Incorporating ESG principles into product design and operations has become a priority. Customers are demanding ethical practices and climate-conscious partners. The roadmap now includes features that allow companies to track their impact, support eco-aligned financial behavior, and report more effectively on sustainability metrics.
Collaboration with Government and Financial Institutions
As the business model intersects more deeply with public infrastructure and monetary policy, collaboration with governments and traditional financial institutions is essential. Rather than disrupt for disruption’s sake, the strategy centers around partnership and responsible innovation.
This includes active participation in policy conversations, supporting the digitization of national payment systems, and helping banks modernize their treasury operations. By serving as a bridge between old and new financial architectures, the platform is playing a constructive role in shaping the future of global finance.
Strategic Partnerships and Ecosystem Integration
One major area of growth lies in ecosystem partnerships. These include collaborations with ERP providers, e-commerce platforms, logistics companies, and vertical SaaS firms. Each integration extends reach and functionality, embedding financial services directly into the tools businesses already use daily.
Rather than acting as a standalone tool, the company positions itself as the infrastructure layer underneath an entire ecosystem. This model strengthens customer loyalty, increases transaction volume, and drives more consistent revenue streams. It also enhances customer experience by reducing complexity and unifying data across workflows.
Future of Payments: Instant, Embedded, Invisible
The next chapter in financial services will be defined by three characteristics: instant, embedded, and invisible. Instant payments are becoming the expectation in both consumer and B2B markets. Embedded financial services are replacing traditional banking experiences with seamless, contextual workflows. Invisible infrastructure is doing the heavy lifting behind the scenes, eliminating friction without demanding attention.
Strategic product development is now focused on these principles. Every new release must prioritize speed, integration, and usability. This means doubling down on APIs, improving documentation for developers, and continuing to refine onboarding flows for businesses of all sizes.
Data Ownership and Ethical AI
As AI continues to be woven into financial tools, ethical considerations around data privacy and usage are paramount. Customers expect transparency about how data is used and want assurances that automation will not compromise accuracy or fairness.
To address this, AI governance frameworks are being developed in tandem with new features. This ensures that every deployment meets strict internal standards for bias mitigation, consent, and performance. Clear communication with users around AI-driven insights and decision-making is also part of the broader trust-building strategy.
Financial Inclusion and Global Equality
One of the long-term goals is to support more inclusive global economic participation. This includes enabling underserved businesses in emerging markets to access world-class financial tools, improving access to capital, and reducing the cost of doing business internationally.
Product design and pricing models are increasingly factoring in the needs of small businesses, women-led startups, and companies in regions with limited traditional financial infrastructure. By lowering barriers and offering smart, scalable tools, the platform can help democratize access to global markets.
Platform Interoperability and Multi-Cloud Strategy
To maintain resilience and provide consistent service availability, platform infrastructure is moving toward a multi-cloud strategy. This enhances uptime, supports regional data compliance requirements, and ensures continuity in case of service disruptions. Interoperability with banking networks, payment schemes, and local processors is also being continuously expanded.
Investments in multi-cloud infrastructure support a scalable architecture that can flex with growing demand and regulatory complexity. This infrastructure-first approach is critical to maintaining trust and reliability as expansion continues.
Thought Leadership and Brand Visibility
As a recognized force in the global financial ecosystem, thought leadership is becoming a strategic priority. Sharing insights on future trends, regulatory shifts, and payment innovations positions the brand as a trusted voice for businesses navigating change.
Participation in global conferences, fintech alliances, and open innovation networks allows the company to stay at the forefront of developments. Publishing research, playbooks, and industry reports further deepens relationships with regulators, customers, and partners.
Reinforcing the Mission
Amid rapid growth and transformation, one thing remains constant: a commitment to enabling businesses to operate globally without friction. Every product launch, market entry, and policy initiative flows from that mission.
The organization remains grounded in its founding values—customer obsession, integrity, excellence, and speed. These principles guide everything from hiring decisions to roadmap prioritization.
As the journey continues into the second half of the year and beyond, strategic clarity, execution discipline, and a global mindset will continue to drive success. The long-term opportunity is immense, and the focus is on building a platform that will power the next generation of global commerce.
Conclusion
The journey through the first half of 2024 has been defined by bold expansion, product innovation, and a deepened commitment to helping businesses operate without borders. Across continents and sectors, the demand for secure, efficient, and flexible financial solutions has never been more urgent. This is a pivotal moment where digital infrastructure, customer-centric design, and strategic foresight converge to unlock global opportunity.
The progress made across strategic pillars—Infrastructure, SaaS, and People & Operations—highlights a disciplined yet dynamic approach to scaling. With over US$100 billion in annual transaction volume, a revenue run rate approaching US$500 million, and positive cash flow, the business is not only growing, but doing so sustainably. These figures speak to the strength of the underlying commercial model and the trust placed by thousands of customers across the world.
But numbers tell only part of the story. At the heart of this evolution is a team of dedicated professionals building products that solve real problems for modern businesses—whether they’re multinational corporations or fast-scaling startups. From real-time cross-border payouts and AI-driven onboarding to embedded treasury tools and sustainable financial practices, the platform has become a true partner in helping customers navigate complexity and achieve scale.
Global expansion has been thoughtful and intentional, targeting high-impact regions like China, Japan, Singapore, the UAE, Brazil, and the U.S., each chosen for their growth potential and strategic alignment. Product innovation has kept pace, with successful launches like Yield, Spend, and tiered SaaS models enabling new ways for customers to engage and extract value.
The transformation of the product organization into nimble, autonomous units ensures that innovation won’t slow with scale. Simultaneously, the ongoing investment in people and culture ensures the company remains mission-driven and connected to its roots—even as it stretches to new markets and milestones.
Looking ahead, the future of global finance will be defined by speed, embedded services, invisible infrastructure, ethical AI, and inclusive design. With its strong foundation and forward-looking strategy, the organization is well-positioned to lead this new era—serving not just as a payments provider, but as a comprehensive financial operating system for global business.
The mission remains clear: to remove barriers to global growth, simplify complexity, and empower businesses everywhere to operate on a truly international scale. As the second half of 2024 unfolds, the vision is not just to participate in the future of finance—but to shape it.
